The Guardian has reported that both UKPC and POPLA fail to understand registration with spaces in them.
The motorist paid by phone using Parkmobile.
"She inputted the registration number with a space on it, as it appears on a car. As a result we were sent a £100 fine".
The motorist appealed to POPLA, who failed to understand that paying by phone means there is not ticket to display.
The ticket was only cancelled as 'a gesture of goodwill' after the Guardian intervened. The Guardian commented that this shows how useless POPLA has become.
The Prankster has not seen the POPLA appeal or verdict, but if the Guardian has reported this correctly, he would have to agree that this is an example of how useless POPLA is.
Anybody who owns a car can check their registration document - it will contain a space. They can also go and look at their car - the registration plates will contain a space. It is therefore perfectly reasonable to enter a space when asked to input your registration.
Given that the Parkmobile app allows spaces to be entered, then the fault seems entirely that of UKPC and not the motorist.
The Prankster considers that UKPC had no valid reason to get keeper data from the DVLA database and the motorist should consider making a claim against UKPC for a breach of the data protection act. A claim in the region of £250 to £750 would seem to be appropriate.
Meanwhile, POPLA should reconsider whether a space is a valid character or not; and if it is not, why is the Parkmobile app allowing it?
The Parking Prankster