This is a cautionary tale about contracting with a disreputable parking company to manage a residential car park.
Churchill Park is a small development in Hounslow TW4. Because of an ongoing parking problem with non-residents using residents bays on the estate the management company employed the services of Parking Ticketing Ltd (PTL) of 83 Ducie Street Manchester M1 2JQ.
This Company is run by Mario Ireland. The management company issued residents with permits supplied by them to display while parked on bays. The scheme worked well to start, but after a few months reports started to come to the management company about residents being ticketed. They directed Parking Ticketing to void these tickets as they could vouch for the resident having a permit; however, Parking Ticketing refused. Residents appealed via the ways as advised on the rear of tickets only to find the appeals rejected. It would also appear that the appeals company that they were informed to appeal to was run by the same person. Under BPA rules the management company were under the impression that even during an appeal the clock stopped ticking on the ticket. However, Parking Ticketing Ltd continued to add no payment time onto the ticket and so some residents were presented with bills for hundreds of pounds.
The management company contacted Parking Ticketing Ltd again, asking them to stop this practice of issuing residents with tickets, even when the management company could prove residents had a permit which they had issued.
Things quietened down for a while and then there were incidents of miss-ticketing involving the same person's car. The permit was clearly displayed on the dashboard and the resident showed the management company a photograph proving this. Because of past form the management company paid the ticket as they felt it was morally unjust to ticket a car that had a valid permit displayed on the dashboard. Also because of previous events with the company they wished the bill not to escalate into the hundreds of pounds.They paid the bill out of their funds as over the years they have had a good working relationship with the gentleman who had been ticketed and did not wish this relationship to be affected by the overzealous actions of Parking Ticketing Ltd. They reported Parking Ticketing Ltd to trading standards who felt that Parking Ticketing Ltd were acting in an immoral way.
Parking Ticketing Ltd has a very unusual clause in their contract. The management company wrote to them giving 30 days notice to cancel a contract as they had had the contract for over a year. However, within the contract, there is small print that states that if they do not give a cancellation notice within 30 days of the anniversary of, the contract it will run for a further 12 months.
The Churchill Park management company are now gathering evidence where Parking Ticketing Ltd have miss-ticketed and therefore are in breach of contract. They now have two cases of this where valid permits were on display, yet the resident was issued with a parking ticket. The management company noted that the resident who had been targeted was one who complained about the practices of Parking Ticketing Ltd.
The management company wrote to The Prankster so that more people could be be made aware of the practices of Mario Ireland's company as it would appear there are many examples of him doing this in the press over numerous years. He also had a previous company that was removed from the BPA.
The management company will be writing to him again saying the contract is terminated because he has breached his terms and conditions.
The company Mario Ireland was previously running was notorious clamping firm Magnaco Limited which was expelled from the BPA for unpaid CCJs and entered voluntary liquidation.
This cautionary tale shows that management companies should take extreme care when contracting with a car parking company and that all terms and conditions should be carefully scrutinised.
If you don't like the contract, don't agree to sign it. Either get the contract changed, or find a different parking company. For a residential contract it is important to include a term stating that genuine residents and their visitors will not be charged and if a ticket is accidentally issued then it will be cancelled.
Paper permit schemes should be avoided as they are routinely abused by parking companies. In this day and age electronic schemes are common where residents can register their and their vistors vehicles via apps websites and telephone.
The Parking Prankster