The Parking Prankster has been made aware of a freedom of information request to the DVLA, asking about the number of complaints about private parking companies from 1 Oct 2012 to the the present day.
The list does not contain complaints which are solely on the lines of 'how dare you release my private data to this company'. It only contains complaints where there was a breach of the relevant code of practice or some other complaint.
The result is available here.
The DVLA has registered 55 complaints, together with another 14 complaints not contained in the document.
Unfortunately for the DVLA The Parking Prankster has previously asked motorists to contact him if they have complained to the DVLA regarding a private parking company. The Prankster therefore also has a list of complaints, and it is substantially different to the list released by the DVLA.
The Prankster wonders why the DVLA's list is so different from his. Perhaps it is all some innocent mistake. Surely the DVLA is not trying to fake the figures so that it can report back to the government that all is well in the parking sector, and that there are hardly any complaints?
Have you made a complaint to the DVLA about a private parking company? Was it on the list? If not, please contact the prankster - email@example.com - if you have not already, to tell him the name of the parking company, the brief nature of the complaint, the date of complaint and the date of resolution (if any).
If you think the DVLA are trying to bury your complaint, please contact the head of the DVLA to make him aware of your concerns. firstname.lastname@example.org
The Parking Prankster