Here is an example of how it works. Here are JAS's pre-estimate of loss calculations for a POPLA appeal submitted circa July 2014.
Here are JAS's new submissions circa January 2015.
Previously JAS parking have stated that it takes between 10-15 minutes for their attendants to issue a parking charge. This means their hourly wage at 15 minutes per ticket must be around 4 x £32.70 or £130.80. The Prankster expects a surge of applicants for the post of parking attendant at JAS parking tomorrow morning.
Previously JAS parking has stated it costs £3.50 to get DVLA details as they use a third party who adds £1 to the cost. The Prankster fails to see where the other £13.90 is incurred.
In the 2014 case JAS parking stated the cost of a POPLA appeal includes 2 hours of a senior manger's time and one hour of a director's time to check the appeal. The Prankster has seen their evidence pack and judging by the quality suspects that the 3 hours were spent playing tetris rather than checking the appeal. In any case, POPLA stated this was far too long to spend checking the appeal. In the 2015 case, JAS parking cannily removed the description while increasing the cost.
The Prankster suggests that JAS leaves the BPA and joins the IPC. In the IPC appeals process operator evidence is not made available to the motorist, leaving the operator free to lie as much as they like without fear of awkward questions being raised by The Prankster.
Happy Parking
The Parking Prankster
Parking attendants ? You're having a laugh. They get paid regardless.
ReplyDelete...and apparently at £130 an hour
Deletejob centre for me in the morning ,
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteThe managers get paid regardless as well. So no staff wages, NI or tax can be included.
ReplyDeletePerhaps they might want to include the cost of their Christmas party and annual staff outing while they are at it.
I got a little lost after "processing costs...." (Line1)
ReplyDeleteIf you take your bank, utility company or a retailer through ADR do they claim a "loss" for a "customer" having the temerity to challenge a bill.
ReplyDeleteIf you tell a waiter he has overcharged you - can you expect a £94.00 claim.
ADR is free to all so allowing such "losses" would show just what a sham this all is.
JAS have even been known to fine judges who rule against them,
ReplyDeletehttp://www.jasparkingsolutions.org/appeal.htm
"Please note we will defend ourselves vigourously and consider recoverying costs against any County Court action that may be issued against us."
Apparently, they don't rite proper english like what we does.
I'd say that the Parking Attendants and Appeals staff are part of the cost of doing business, not individually attributable to an individual case. If they issued no tickets, and there was never any trespass incurred, they would still need these people!
ReplyDeleteDidn't think they wre allowed to use a 3rd party to obtain DVLA info.
ReplyDeleteAs long as they meet the strict DVLA requirements (ie pay £2.50) this is allowed
DeleteJAS have yet to produce a document that even vaguely resembles a contract to operate either to POPLA or to motorists that raise an appeal.
ReplyDeleteTheir standard MO is to send a letter in their evidence pack (which they claim is their contract) that is so heavily redacted that not even the POPLA assessors can tell what it purports to be. From the examples posted on the forums all one can make out is that it is a letter from Staples (who are not actually the landowners for most of the JAS sites).
So they have lost some POPLA cases on "no authority to operate" but have POPLA reported JAS to the BPA?
Once again you have to ask yourself who actually suffered a loss due to a particular parking incident. Was it the landowner or the PPC?
ReplyDeleteWhat a great firm JAS are to work for. Not only do they pay their parking attendants a very generous £130 an hour but it seems they also pay their TAX for them. How kind. But is it legal? Does HMRC know of this arrangement?
ReplyDelete