Patrick Troy, Chief Executive of the BPA Ltd, confirmed that an 18 month break clause has been put into the contract with London Councils in view of the performance issues.POPLA's days may therefore be numbered. Costs are already more than expected and this will only get worse now that more assessors have been employed.
As well as performance, the AOS members are also unhappy that the assessors are sometimes correctly applying the law. Apparently, the operators believe they are more qualified to judge legal matters than law graduates under the supervision of a barrister with many years experience of parking.
Ashley Bijster, managing director of Imperial Civil Enforcement Limited stated that the feedback she has received from operators following the last AOS Board meeting was that they are very unhappy with the service provided and have negative perceptions which are impacting on the BPA, and that some of the decisions are being made by people apparently without sufficient knowledge of the relevant law.Although POPLA have shown a large bias towards parking companies, this is apparently not enough for the AOS members. One wonders who they will get to replace POPLA?
The Parking Prankster