One definition of insanity is to keep repeating the same action, yet expect a different result.
ParkingEye have now contested over 80 cases at POPLA where their charge level was contested, and the score is currently Motorists 81 ParkingEye 0.
Motorists can therefore feel fairly aggrieved that they have to spend time and effort preparing a POPLA defence when ParkingEye have no chance of winning; ParkingEye's accounts show they make a profit of over 30% on parking charges and as they are required to be a genuine pre-estimate of loss this is an obvious impossibility.
One motorist therefore warned ParkingEye that if they refused to cancel his charge and that he was forced to continue to POPLA he would charge them for his time and effort if he won. ParkingEye refused to cancel the charge. The motorist appealed to POPLA and won, and duly issued his invoice to ParkingEye.
ParkingEye ignored the invoice and all subsequent communications and hung up the phone whenever the motorist tried to contact them.
This is surprising, because in all their court documents ParkingEye roundly lambast motorists for ignoring letters that they send.
In the end, as a last resort, the motorist has been forced to issue a court claim against ParkingEye.
The Parking Prankster will follow the case with interest. ParkingEye now have 14 days to acknowledge the claim or face default judgement.
Will ParkingEye finally spring into immediate action? Will they pay up? Will they attempt mediation? Will Capita send a few lawyers over to help out? Will ParkingEye use a photocopied signature on their witness statement or will they follow proper procedures?
Only time will tell.
The Parking Prankster