Bonuses based on quantity of tickets issued are banned by the BPA.
9.4 Effective from 1st October 2015, the practice of offering financial incentives to AOS parking attendants/wardens which relate to the quantity of PCNs issued by them, should be prohibited within all new employee contracts
UKPC appear to be trying to get round that restriction by basing the bonus on the number of tickets issued, less the costs of incorrectly issued tickets. UKPC also appear to be trying to get round the regulations by referring to the scheme as profit related pay, rather than number of tickets issued.
Of course, the main and only real way a warden can influence profit is by issuing as many tickets as possible. In the video, UKPC explain how a warden can do this by using head office statistics to find the car parks and times when they can issue the most tickets. They also explain how to maximise tickets issued by minimising journey time between sites.
The new bonuses scheme allows wardens to increase their salary by paying a percentage of the revenue generated, minus costs. Of course, the only way to increase revenue, is to issue more tickets.
As long as tickets are correctly issued, costs are almost completely out of control of the warden. Each warden is their own profit centre, with costs of appeals and POPLA and legal action against UKPC deducted. Expenses are also deducted. Other costs are wages, wallets and printer rolls, sending paperwork, and DVLA enquiries. For correctly issued tickets, these are out of control of the warden.
No other way of increasing the bonuses other than maximising tickets issued is discussed, and it is therefore clear to the Prankster that the new scheme falls foul of the BPA code of practice as it is based primarily on relating to the quantity of PCNs issued.
The scheme is described as the "biggest shift in the history of UKPC".
Wardens can increase salary from £14,950, to £19,940.
The Prankster notes a clever psychological trick is used when these figures are shown to wardens. The £19k figure is displayed as £19,940.44. Because the number has more digits, this make it look like a much larger figure than the previous one.
The Parking Prankster