Monday, 19 December 2016

Excel / BW Legal Incompetence Hits New Low

Case no. C8DP56P8, Excel v Mr C & Mrs C, Skipton County Court, 19/12/2016, before District Judge Wright.

Guest Blog

Exactly a year ago, Mrs C had visited the Sports Direct gym in Keighley, where she is a member. The system there is that members key their registration numbers into a terminal which is linked to Excel’s systems, and that entitles them to 2 hours free parking. The vehicle was in the car park for a total of 92 minutes.

A few days later, Mr C, who is the registered keeper, received a £100 parking charge notice from Excel. Mrs C immediately contacted Excel, confirming that she had been the driver, and attaching a print-out from the gym to verify the fact and length of her visit. But Mr C received further correspondence from Excel, which showed that they had completely ignored the fact that the driver had been named, and they were continuing to pursue him as keeper. He declined to engage with the IAS, having an aversion to marsupials.

Eventually, BW Legal issued a claim on behalf of Excel, and the case was listed for 4 October. BW Legal sent the usual complete and utter nonsense of a witness statement, signed by some part-qualified non-entity who clearly knew diddly squat about the case, or anything else for that matter. Bargepole prepared all the court documents on behalf of the defendant. These included statements from other gym customers who had experienced similar unfounded claims, and a statement from the gym manager that the system installed by Excel was not fit for purpose, since it did not provide any receipt, or any form of confirmation that the entry of the registration number had been accepted.

At the first hearing, the Judge agreed that there could be no case against Mr C, but that Excel could apply to have Mrs C to be conjoined as second defendant if they wished. They made the application, and Mrs C filed her own witness statement confirming the events as previously described.

The adjourned hearing was over in a matter of minutes, as nobody from Excel or BW Legal showed up. DJ Wright agreed that this crossed the threshold of unreasonable behaviour, and awarded the defendants’ ordinary costs, plus further costs as per CPR 27.14(2)(g), meaning that Excel were hit for £412 in total.

The behaviour of Excel, and their joke solicitors, has been utterly disgraceful throughout this entire saga, and there may be further repercussions still to come.

Prankster Notes

BW Legal has been awarded “Legal Team of the Year” at the CICM British Credit Awards 2016. The Chartered Institute of Credit Management (CICM) is the recognised standard in the credit and collections industry and is Europe’s largest professional association for the credit community

It is incredible that such an incompetent no-hoper legal firm like BW Legal are apparently the best of the legal teams in the credit industry. This means there are worse legal teams out there**

BW Legal CEO Sean Barton claims to be a solicitor but his team seem to fail to understand the basics of litigation, including how to obey practice directions when filing particulars of claim or signing a claim. Sean Barton's team file template witness statements with incorrect facts and with matters clearly not in the knowledge of the witness. His understanding of the legal situation around parking is deeply flawed and the advocates Sean Barton uses are poorly briefed. His team send out letters deliberately misrepresenting the situation and provide false information to try and bully motorists into paying charges they do not owe. On the phone, Sean Barton's operatives lie and provide false information.

Sean Barton advises his clients to file claims they have no hope of winning if properly defended apparently in the hope that the victim does not realise the true legal position and so pay up rather than defending the claim.

His operatives are so incompetent they expose their clients to large counterclaims and to extra costs under the unreasonableness rule.

Sean Barton therefore appears to the Prankster to be a particularly incompetent solicitor, who is bringing the legal profession into disrepute and it is poor reflection on the legal regulators that they allow such people to continue in practice.

It is an even worse reflection on the legal regulators that there are apparently many more incompetent people than Sean Barton people in the credit industry, as the 2016 award clearly show.

Happy Parking

The Parking Prankster

**This does not include the other incompetent no-hopers Gladstones Solicitors as they were not in the running for the award.


  1. if this continues then they should be prevented from issuing any parking claims.

    1. It already has continued. This has been going on for ages.

  2. most of their income is pursuing debts on credit cards , etc

  3. This comment has been removed by the author.

  4. He looks a right smug Tw@t !

  5. No wonder he looks smug. After all he is in a win win situation. No matter how much ( rather how little ) work BW put in they get paid either way. I wonder how much he and Ms Withers earned from their Parking work this year. At least Rachael does not claim to be a lawyer. She is " one of the first ever non-lawyer owners of a debt recovery and litigation law firm" I think we could tell

  6. They will carry on regardless as long as they make a few quid. It's so easy to do mass injection of cases to the courts even if they lose 30% they will still be on a winner. The judges won't be bothered it keeps them in a job. Same for the solicitors.

  7. They will carry on regardless as long as they make a few quid. It's so easy to do mass injection of cases to the courts even if they lose 30% they will still be on a winner. The judges won't be bothered it keeps them in a job. Same for the solicitors.

  8. About time Mr Justice Dingbat made a civil restraint order

  9. I parked in that car park last October, having forgotten it was pay and display, had no change for a ticket and as a disabled driver, in considerable pain, couldn't have walked to the machine anyway. I was in and out within 5 minutes after realising my mistake, I explained all this in a letter pleading that I was in so much pain that I had forgotten and left as soon as I realised, but no, Excel told me I had ample time to get out and park elsewhere, no they weren't waiving the fine, I should have forced myself to struggle to the machine to pay! What with when I'd explained I had no money I don't know! Complete and utter idiots. I just received a call with a recorded message from BWLegal asking me to log into my account... I don't have one with them how can I? Blocked.