I just had my appeal turned down by parking eye even though I sent them proof of purchase because they said I did not enter my registration number but I got angry and and thanks to your blog I plucked up the courage and contacted Aldi customer services they replied within 24 hours and this was their last email to me. So I recommend getting in touch with Aldi
Thank you for your recent email containing the proof of purchase from your visit to our Blaby store. On this basis, I am happy to contact ParkingEye and get this charge cancelled.
As you are now aware, ParkingEye manages this car park using Automatic Number Plate Recognition (ANPR) cameras that monitor cars entering and leaving the car park. It also operates a terminal in store allowing customers to enter their vehicle registration. This system is in place to ensure free parking for our customers.
I hope that this satisfactorily resolves this matter for you. We value your custom and hope that you will continue to shop with us.
Aldi Parking Management
Aldi Customer Services
UK 0800 042 0800
An unhappy customer is a potential ex-customer. It makes no sense for ALDI to penalise their customers for parking, so it is s sensible decision to cancel the charge. The Prankster recommends that genuine ALDI customers contact ALDI customer service if their charge is not cancelled by ParkingEye.
The Parking Prankster