I just had my appeal turned down by parking eye even though I sent them proof of purchase because they said I did not enter my registration number but I got angry and and thanks to your blog I plucked up the courage and contacted Aldi customer services they replied within 24 hours and this was their last email to me. So I recommend getting in touch with Aldi
Thank you for your recent email containing the proof of purchase from your visit to our Blaby store. On this basis, I am happy to contact ParkingEye and get this charge cancelled.
As you are now aware, ParkingEye manages this car park using Automatic Number Plate Recognition (ANPR) cameras that monitor cars entering and leaving the car park. It also operates a terminal in store allowing customers to enter their vehicle registration. This system is in place to ensure free parking for our customers.
I hope that this satisfactorily resolves this matter for you. We value your custom and hope that you will continue to shop with us.
Yours sincerely
Emma Wathes
Aldi Parking Management
Aldi Customer Services
UK 0800 042 0800
customer.service@aldi.co.uk
Prankster Notes
An unhappy customer is a potential ex-customer. It makes no sense for ALDI to penalise their customers for parking, so it is s sensible decision to cancel the charge. The Prankster recommends that genuine ALDI customers contact ALDI customer service if their charge is not cancelled by ParkingEye.
Happy Parking
The Parking Prankster
I think there is a minimum spend of £30 - £35, after which there's a cancellation, as long as you prostrate yourself regretfully and obsequiously in front of Rachel Organ and her Aldi based PE parkies. Just wonder how much this victim spent. It would be good to bottom out the minimum spend, to help others.
ReplyDeleteIf that is the case, then best not go to Aldi if you cannot be sure to spend a minimum of £30 then.
ReplyDeleteLidl's better, anyways, so there!
ReplyDeleteBut Athena charge you £90 for an overstay at Lidl. Parking Eye charge £70 at Aldi. Always cheaper at Aldi!
Deleteha ha the truth is at aldi sites you pay NOTHING with PE
DeleteWhats the cheapest way to explore Bethlehem ? On a Lidl Donkey.
ReplyDeletedon't shop at either liddle or aldii they will soon get the message
ReplyDeleteWhat this completely misses is that you don't have to make a purchase on a particular day to be a customer. The store may not have the item you require, or you are inspecting prices for shopping around, or you forgot your wallet.
ReplyDeleteThere are plenty of reasons that you may have entered the store with the intention of making a purchase, yet came away empty handed. Until stores realise this, they will continue to annoy people by employing the likes of ParkingEye.