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Wednesday 8 April 2015

ParkingEye ANPR system fatally flawed

ParkingEye recently issued a parking ticket to a motorist who they said had stayed almost 3 hours in a car park. They based this accusation on pictures their ANPR had taken of the vehicle arriving and leaving.

However, the motorist had visited the car park twice, once in the afternoon and then later in the early evening. ParkingEye’s system, being unfit for purpose, had failed to take pictures of the first exit and second entry.

The motorist appealed; ParkingEye responded with a threatening letter

Luckily for the motorist, they had a tracker device in their vehicle which showed their journey.




They informed ParkingEye they had as evidence a vehicle tracker and two witness statements.

On receipt of this, ParkingEye had no option but to realise their system was fatally flawed and cancel the parking charge.

The Prankster wonders how many other motorists have been charged because bugs in ParkingEye’s system fail to record two visits. Most of these motorists will not be fortunate enough to have a tracker in their vehicle, and will then be up against the ParkingEye juggernaut. The Prankster has helped many motorists in court cases where ParkingEye falsely claimed the motorist had visited once where in fact they visited twice.

Happy Parking

The Parking Prankster



2 comments:

  1. Although I have a tracker in my car, most people will also have a smart phone that will eaither use Google Location History https://maps.google.co.uk/locationhistory/b/0 or Apple Frequent Locations. I've used the former to prove against a CP Plus charge some time ago.

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  2. @Parking Prankster

    Can we assume that this will form part of the "tackling unfair practices" evidence you will be providing to Government?

    https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/418725/Parking_Discussion_Paper_FINAL.pdf

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