The Parking Prankster has heard that Civil Enforcement Limited have issued a rash of court claims for parking charges at car parks owned by the Co-op.
If you have one of these, you should defend the claim to avoid a default judgment, and meanwhile write to the Co-op, who are reportedly paying the charge on your behalf and cancelling the court claim.
Read this thread for more information
Here is a sample reply
Dear XXXXXThank you for contacting XXXXX regarding the correspondence you have received relating to a parking charge; he has requested that I respond on his behalf.
Firstly, may I apologise for any concern this has caused you, I do appreciate this type of correspondence can be upsetting, and regret that you have received it as a consequence of using a car park at one of our Stores.
Is the PCN for this charge the reference listed in your original email - XXXXXX. Please be assured that I have made arrangements for this charge to be paid directly to the debt recovery agent who is acting on behalf of the Parking Management company not the Co-operative. This should take about 10 days to fully process and will ensure that the matter is resolved fully for you, however I would caution that they may send a further letter in the interim period, if this is the case please do let me know, and if I can be of any further assistance in relation to this matter, do not hesitate to get in touch.
Customer Careline Team
If you need to contact the Co-op, here are the contact details:
Phone: 0161 834 1212
So, the Co-op is paying a company to enforce parking, and is then paying the same company more money not to enforce parking. No wonder the top guy just resigned!
The Parking Prankster