Sadly Helen Ashley has failed to make the necessary changes at Burton Hospital. The major problems with the system are; patients have to guess how long they stayed; patients are penalised if they enter an incorrect registration.
Both are problems which can be solved with technology. ANPR systems can be configured to only accept registration numbers for vehicles which are present, and to inform motorists of the exact amount owed.
Systems such as the one Burton Hospital use are fundamentally flawed and are not fit for purpose.
Helen Ashley has made token changes to the system which do not address the real problems.
There are of course much more suitable systems on the market which solve the problem, but it does not appear that these were considered.
The hospital has explained that:
Anyone who has appealed to Parking Eye and is unhappy with the response should call us on 01283 511511 extension 5359Happy Parking
The Parking Prankster