The British Parking Association have apparently appointed Wright Hassall to deal with the stayed POPLA cases, although they have not yet confirmed this.
Wright Hassall operate at the debt-collection end of the parking industry, sending out second stage debt collection letters on behalf of Gary Osner's firm ZZPS, and also filing claims on behalf of parking operators. This is therefore far from an independent appointment and The Prankster thinks it a wholly inappropriate choice.
There is now a huge of a conflict of interest. Wright Hassall already have relationships with the parking companies and have assisted with filing a number of claims. This means that they will potentially be having to deal with appeals involving their own clients. Even worse, as some courts have referred cases back to POPLA, there is also the possibility they will have to deal with their own cases.
If Wright Hassall start finding for motorists, what will they do about the similar cases they have filed on behalf of their clients? Will they recommend to their clients that they drop them? Will they feel obliged to rule for parking companies in order to not lose current customers and to not lose potential future customers. After all, its hardly a deal winner to have to say to your prospective customers that most of your claims are baseless.
If the appeal is turned down, and the motorist disagrees, will Wright Hassall be allowed to tout for business and file a claim on behalf of the parking company?
The Independent Appeals Service is secretive and furtive about the solicitors it uses for its decisions. There is therefore the possibility that Wright Hassall personnel also work for the IAS. As the IAS decisions are highly controversial, often showing either no parking related knowledge or obvious bias, this is a secondary worry.
Aptly named for the nuisance factor they case to motorists. But not it seems a company who can deliver an independent service for the stayed POPLA appeals.
If you think that appointing a parking debt collector to hear stayed appeals is the wrong choice then consider voting for Barry Beavis's petition to introduce regulation into the private parking industry.
The Parking Prankster