Wednesday, 12 July 2017

Excel finally admit ticket was "issued in error" at Peel Centre

The Peel Centre, Stockport is the worst run car park in the whole country. It is managed by Excel Parking Services who are owned and run by Simon Renshaw-Smith. S R-S sits on the board of the International Parking Community, where he helps set policy.

The Prankster previously reported a mysterious error at The Peel Centre around the 13/14 May where charges were issued to motorists who purchased tickets.

Although early reports were that Excel was not cancelling these charges it appears they have had a change of mind. This post on MSE tells all:

 My daughter appealed the ticket, and quoted the number of people on here and other forums who had been issued a ticket when using the same machine on similar dates.
The appeal has been upheld with the company withdrawing the claim as the ticket was "issued in error"

Prankster Note

Excel have not provided any information on what the error was, how they intend to fix it in future, or whether they will be refunding motorists who have paid in error.

The Prankster considers this is not acceptable.

Happy Parking

The Parking Prankster

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2 comments:

  1. alan12 July 2017 at 10:58

    but how may people have simply paid up?

    ReplyDelete
  2. Patrick Trouserfire12 July 2017 at 11:16

    << Excel have not provided any information on what the error was, how they intend to fix it in future, or whether they will be refunding motorists who have paid in error. >>

    Or more likely carry on issuing tickets and play the numbers game!

    ReplyDelete