Following the Prankster's blog yesterday, more broken ANPR systems at hospitals have come to light.
This newspaper report in the Western Gazette reveals the story of two motorists who visited Yeovil Hospital. Both motorists visited the hospital twice, but ParkingEye's shambolic systems thought the motorists had both had one long stay. Worryingly, when the motorists informed ParkingEye of the problem, instead of sorting out their error, ParkingEye stuck their head firmly in the sand and pretended nothing was wrong, accusing the motorists of lying.
Luckily the hospital seem to be well aware that the system they commissioned is not fit for purpose, and quashed both parking charges.
It is well documented that ParkingEye's systems are error-prone, so it is especially worrying that significant numbers of Hospitals are using companies like ParkingEye who put their profits ahead of truth and fairness.
ParkingEye regard hospitals as cash cows and rake in huge profits. Once FoI request revealed that ParkingEye were issuing charges at over £1,000,000 a year in just one NHS trust. The trust eventually kicked them out due to the huge number of problems created by the system.
Hospitals using ParkingEye are acting in defiance of government recommendations; it is clear why the government made this recommendation - because such systems are grossly unfair to motorists. it is not clear why so many hospitals ignore the guidelines.
The Parking Prankster