The scam works as follows:
The MET Parking operative issues large numbers of tickets at once for 'customer not on premises'. He has no idea whether the customer is or is not on the premises; he doesn't go in the restaurant to check; he just issues large numbers of tickets.
When the customers leave McDonalds and find the ticket, they complain to the operative who fobs them off.
They then go back and complain to the manager. It appears the manager may be in on the scam as he did not cancel the ticket despite the customers having just been in the restaurant. In any case, the manager certainly did nothing to help, which allows MET Parking to carry on with the scam.
When the customers appeal to MET Parking, they continue the scam by rejecting the appeal:
Whilst you have supplied receipts for the purchases at the restaurant a site survey was conducted whilst your vehicle was on the premises and as there was no one to take accountability for your vehicle a parking charge notice was issued. We can confirm that the charge was issued correctly and we are upholding it.
Obviously the statement that a site survey was conducted was false. No-one came round the restaurant calling out vehicle numbers and asking if the occupants were present. No doubt an enquiry to McDonalds would reveal that such a site survey has never happened.
This kind of predatory scam shows why certain sectors of the parking industry need to be weeded out. MET Parking issue large numbers of fake tickets in the hope that some motorists are scared into paying up.
This is not an isolated incident. MET Parking have a history of deceiving motorists and have been caught out in the past issue tickets under the wrong regulations in railways station car parks.
The Prankster would be happy to pass on the location of the MacDonalds in question to the BPA so that they can investigate further. If the motorist in question wishes to contact him, please use email@example.com
The Parking Prankster